Exchange Policy
We offer exchange only for damaged or wrong products received.
Exchange requests must be made within 48 hours of delivery.
An unboxing video is mandatory for any exchange claim.
The product must be unused and in its original packaging.
Return Policy
Due to hygiene and jewellery care reasons, we do not accept returns for:
Change of mind
Color preference issues
Minor design variations
Customized or sale items are non-returnable.
Damaged or Incorrect Product
If you receive a damaged or incorrect item:
Contact us within 48 hours of delivery.
Share your order number, product photos, and unboxing video.
Our team will review the request and assist you with the exchange process.
Refund Policy
Refunds are only applicable if the ordered product is unavailable.
Approved refunds will be processed within 5-7 business days.
Important Note
Slight color variations may occur due to lighting and screen settings.
Handmade jewellery may have slight irregularities, making each piece unique.
Thank you for shopping with Shree Alankaar Abhushan.
